Knowledge Managment

Instruction & Requirements:
Specify the use of more specialized information systems, such as AI, expert systems and VR technology.

How could making a searchable knowledge management system accessible to Canons customers online affect CITSs call volume and customer satisfaction?

How would the need for a system such as KDS change if each of Canons product lines (including cameras and printers) was sold by a different company?

This assignment needs to have the following:

A cover page (includes student\’s name, date, class title, and assignment title)

Paper needs to be 1-2 pages (minimum 1 full page), 12 point font, double spaced, and writing is grammatically correct

A reference page (If you are referencing information from a textbook or other source, then an APA formatted citation and reference page are necessary)

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